34 posts tagged with "callcenter"

Widget version 1.3 is live!

Hey! Just an update from our team ;)

auvious newest version includes

• Snapshot tool for onboarding, claims etc
• P2P File transfer outside of G chat
• Video link via SMS
• Picture in Picture
• AI Custom backgrounds to hide that laundry

Widget version 1.2 is live!

Our biggest release yet!

• ✓ Co-browse
• ✓ AI Background Blur
• ✓ New dynamic room layout
• ✓ Recordings playback service v2
• ✓ SFTP recording storage option

Best of all? Solution is now available for Genesys Engage :)